SaaS Persona Canvas

Build a customer profile that changes the roadmap.

Connect customer needs, buying roles and adoption constraints.

BehaviorBuyer vs userCustomer jobsAdoption
Toolkit
BehaviorProductQuant / Your Product DNA

A better next decision.
A clearer reason behind it.

  1. 01

    Understand the workflow behind the persona.

  2. 02

    Explain why people hesitate, switch or stay.

  3. 03

    Connect customer needs to product priorities.

Apply it to your product

Get beyond the broad advice.

Use these questions to make the problem specific before choosing another tactic.

  1. 01

    What is this person trying to accomplish?

  2. 02

    Who uses, champions and approves the product?

  3. 03

    What does a successful first outcome look like?

How to use it

Understand the problem.
Work through the decision.

An independent working resource focused on behavior, buyer vs user, customer jobs.

Start with your current assumptions. Compare them with customer behavior. Use the gaps to decide what to change or test.

Try the free team diagnostic →

Early access

Know when it’s ready.

Get an update when SaaS Persona Canvas opens in the new learning library.

Pricing and final inclusions will be published before sales open. Joining the list is free.

Jake McMahonProduct strategy. Analytics. Content. Sales.