Your Product DNAby ProductQuant

WorkshopsWorkshop

Churn Analysis & Prevention

Build a clearer view of risk before cancellation.

Build an evidence-based plan for diagnosing and reducing avoidable churn.

Churn analysisEarly warningsRetentionWin-back
Discuss your session What we’ll work on ↓
Work with Jake
Churn analysisProductQuant / Your Product DNA

Make progress on the problem.
Together.

  1. 01

    Distinguish the failure modes in your customer base.

  2. 02

    Connect product behavior to risk signals.

  3. 03

    Plan interventions that fit the evidence.

Your product on the table

Bring the hard questions.

Use your own customer evidence and product context to work through the decisions that matter.

  1. 01

    Which behaviors signal declining value?

  2. 02

    What kind of churn can we influence?

  3. 03

    Which trigger should prompt which response?

How we work

Less presenting.
More working through it.

Share the decision you’re facing and the evidence you have. Jake will discuss fit and agree on the scope, format, price and schedule with you.

Your productYour customer evidenceYour decision-makers

Use the session to surface disagreements, assess the evidence and identify the next changes to investigate.

Work with Jake

Bring us the decision.

Tell Jake about your product and what you want to work through.

Scope, pricing and scheduling are agreed before booking. This form sends an enquiry.

Jake McMahonProduct strategy. Analytics. Content. Sales.

Another decision to work through?