Kill Churn Workshop

Leave the churn debate with a diagnosis to test.

Investigate where value, expectations and adoption break down.

ChurnFailure modesSignalsInterventions
Work with Jake
ChurnProductQuant / Your Product DNA

Make progress on the problem.
Together.

  1. 01

    Work from your own customer evidence.

  2. 02

    Identify the likely drivers behind the loss.

  3. 03

    Agree on an intervention and its owner.

Your product on the table

Bring the hard questions.

Use your own customer evidence and product context to work through the decisions that matter.

  1. 01

    Which accounts leave, and what do they share?

  2. 02

    What happens before they become at risk?

  3. 03

    Which response matches the failure mode?

How we work

Less presenting.
More working through it.

Share the decision you’re facing and the evidence you have. Jake will discuss fit and agree on the scope, format, price and schedule with you.

Your productYour customer evidenceYour decision-makers

Use the session to surface disagreements, assess the evidence and identify the next changes to investigate.

Work with Jake

Bring us the decision.

Tell Jake about your product and what you want to work through.

Scope, pricing and scheduling are agreed before booking. This form sends an enquiry.

Jake McMahonProduct strategy. Analytics. Content. Sales.